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Testimonials....

Here's what our customers have to say about Idaho Fly Company.....

 

John,
I would like to thank you for your devoted service to me as a customer. You always take the time to answer my questions and help me with any product I am looking for. In this day and age of large department type stores it is a real treat to have a phone call confirming my order. I can't begin to thank you enough for all you do for me over the phone.

Thanks,
Doug Fedrick
Gilbert,Arizona


John,
I wish to thank you for the personal touch. I was very surprised to receive your phone call thanking me for my purchase within a very short time after my order. The order arrived quickly and was in good shape. I have passed your excellent customer service report on to my friends.

Sincerely,
Cliff Ponsock
Winnemucca, NV


John,
I'd like to take this opportunity to thank you for your excellent service! You went beyond the call of duty in giving me personalized service and making sure I was 100% satisfied with my purchase. You promised me you would follow through with some questions and product availability issues, and sure enough you contacted me several times to keep me advised of the situation without me having to contact you first. In this day and age of the "Big Box" sporting goods stores (which unfortunately have invaded my home town and driven out the local fly shops), it's very refreshing to talk to someone genuinely interested in getting me what I need, for a VERY fair price, and intelligently and patiently answering all my questions. I can't recommend Idaho Fly and your personalized service enough! I'll certainly contact you in the future when I have some fly tackle needs.

Sincerely,
Jeff Ferguson


John,
I received my order of indicators today and also the telephone call. What a pleasant way to do business.

Thank you for the call and the quick delivery of my indicators. I am a member of the Golden State Flycasters based in San Diego and on Monday night I heard about this type of indicator from a guide in Utah (our presenter). I ordered the items on the following night and here they are on Friday afternoon. I don't know how this service could be improved.
Thank you,
Tom French,
ESCONDIDO, CA


Guys,
Wanted to pass along a great find and endorse a guy trying to get his business established after a furlough from the airlines. Going into the Sangre de Cristos! with our daughters in a couple weeks and needed some small stream and alpine lake flies. Came across John's website loaded with interesting patterns and other goodies. Placed an order - he called me this morning to confirm he had tied and mailed the flies yesterday and then we spent some quality time discussing gear and tactics.

Some of you may tie your own, but for a novice with one bar like me, John was a tremendous resource, very fast, and easy to chat with. So, if you find yourself on the way somewhere and you don't have enough gear (and we never have enough gear), throw him a bone and give him a shout.
Thanks John!
Cletus Bianchi, KARNES CITY, TX


Hi John,
Just a quick note to let you know the package was delivered today.
Brilliantly packed and everything in order. Thanks for all your help. Will certainly tell friends of your services.
Regards and tight lines,
Roland, SWITZERLAND


Just wanted to say thanks for your excellent prices and quick shipping on my order. Will definitely be doing more business with you.
Jim, Longview, WA


“We've been out several times and have fished a lot of the caddis we purchased. They worked well and were very durable. We fished one fly for 4 hours and it was perfect until I nailed some brush that I could not access from my position. So when I return I'll access the stream from the other side and try to retrieve it. I'll send you a fly that was tied by a gentleman in Montana to see if you can duplicate it. We fish the Clark Fork near Deer Lodge MT and the Rock Creek near Clinton, MT. We’ll order again from you. Great Flies and quick shipping.”
Larry, Warm Springs, MT


“After several attempts at retirement and failing because I am a very active person, I finally found a hobby that will occupy my retirement time. After Goggling "Hobbies" and looking at : Lapidary, Woodworking, and Glass Blowing, I stumbled onto Fly fishing. Now after nearly 70 years of doing most anything I had a yearning for I decided to try fly fishing, something I had never attempted.

Being from Idaho I was drawn to the Goggle listing of IDAHO FLY. I liked the web page so I sent John Harkin, company owner, a email stating, "I have never fly fished in my life but would like to learn, also I do not have any gear. Could you please suggest someone to help me". Much to my surprise John responded with "My Company can help you with all your fly fishing needs".

On the 3rd lesson day I was in the river catching fish via the most wonderful way, fly fishing. I not only learned how to cast but I learned how to read the river, what fly's to use, and how to handle and release fish. John also took me to different stores to learn about different types of gear and gave advice on what to purchase.

The fee John charged for all this was a bargain for all that he did for me. I can say with a happy heart that John is a great teacher but more than that he is a great person. Thank you John.”
Fly Fishing Student,
Norm, Boise, ID


"It has been great working with Idaho Fly Company.  The variety and quality of flies are excellent.  The river reports and recommended flies for each species are spot on and the Loon products that Idaho Fly carries are superior.  John’s passion about fly fishing comes through in the products and information he provides."
Gary, Boise, ID


"G'day John,
I've been impressed with your site, but more so your speedy replies and integtity first to my enquiries and then to my purchases. This lead to my decision to make my first online purchase ever, I like to do my shoppoing online, and my purchasing in-store.

As someone who came from a farming bakground, has worked in customer service, car sales and now as a Complaints case manager for an Australian Telecomunications company.
I know good customer service when I see it, I also have a good "lie detector". You have been the peak of integrity and the summit of honesty e.g. your reaction to my suggestion as to what to do with the price differential.
If I was ever to meet you face to face I know your handshake would be firm and yor eyes open and on mine to evey question you anwsered.

My wish for you and yours is that your business grows and prospers.

May the fish be always rising,
The sun always be shining,
May the rains fall softly overnight,
and may your lines always be tight.

With Regards and Respect,"
Matthew, AUSTRALIA


To: Idaho Fly Company
I would like to give special thanks to Idaho Fly Company for the time, expertise and effort given to tie several of my favorite fly patterns for a recent steelhead trip on the Salmon River. John's fly's produced world class steelhead in the +20lbs range right here in Idaho. I will definitely use him again to tie the gear required to catch and land these trophy class fish.
Thank you again for the great memories!
Steve Solecki Eagle, ID